This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information. By using our website (“Site”), you agree to the terms outlined in this Privacy Policy.

We respect the privacy of all visitors to our Site(s). Our Privacy Policy reflects our commitment to delivering top-quality service with the utmost integrity when engaging with our customers and Site visitors. This policy was created to inform Site visitors about how we manage and use personal information. Privacy matters, and we encourage you to read this Privacy Policy carefully.

UNLESS OTHERWISE STATED HEREIN, BY USING THE SITE(S), YOU CONSENT TO THE COLLECTION, USE, AND DISCLOSURE OF INFORMATION IN LINE WITH THIS PRIVACY POLICY.

Information We Collect

When you choose to provide your information, we collect certain information that identifies you (“Personal Data”), such as:

• Your name
• Email address
• Physical address
• Telephone number
• Job role / function
• Any email correspondence sent to us

In addition, when you visit the Site, we collect information from the device or browser you use to access it (“Log Data”), including:

• Your Internet Protocol (“IP”) address
• Browser type
• Browser version

Log Data information tracked may include your activities on the Site, such as the date and time of your visits, the pages you viewed, and the time spent on the Site. Most of this Log Data does not personally identify you. However, we may link it to your Personal Data. In such cases, we will handle the combined data as Personal Data until it can no longer be connected to you or used to identify you.

How Do We Use Your Personal Data?

We primarily use your Personal Data for the purpose it was provided. For example:

• If you engage us for services, we will use your name and contact information to fulfill your requests, including billing and delivery, if applicable.
• If you contact us via email, we may use your email address and the information you provide to deliver customer service.

Additionally, we may use your Personal Data or Log Data to support our internal business operations, such as:

• Designing and arranging the Site to enhance user experience.
• Continuously improving the Site to better serve our customers and potential customers.
• Gaining insights into visitor behavior on the Site.
• Managing your account and providing customer service.
• Offering additional products and services to customers and prospects.

We may also utilize third-party tools, such as Google Analytics, to collect, monitor, and analyze Log Data.

How Do We Share Your Personal Data?

No Sale of Personal Data

We do not sell your Personal Data. This information is an essential part of our relationship with you, and we prioritize safeguarding it. We will not sell your Personal Data to third parties, including advertisers. However, there are specific instances where we may disclose, transfer, or share your Personal Data with third parties without further notice, as detailed below.

Sharing Personal Data With Affiliates, Successors, and Agents

Like many businesses, we may engage third-party companies to perform specific business-related functions. These may include sales partners, marketing agencies, database service providers, backup and disaster recovery providers, email service providers, payment processors, and others. In such cases, we may share Personal Data, Log Data, or aggregated information (e.g., customer demographics, sales statistics, website traffic patterns) with these entities to enable them to fulfill their functions effectively.

How Long We Retain Your Data

We retain your information for as long as necessary to deliver the products and services you have requested. Additionally, we may retain your data to fulfill contractual, warranty, or other legal obligations. As a result, the duration for which we retain data may vary depending on the specific circumstances.

What Are Your Choices and How Do You Opt-Out?

We believe you should have control over the collection, use, and sharing of your information. Although you cannot opt out of all data collection when you visit our website, you can limit the collection, use, and sharing of your personally identifiable information.

Collection of Personal Information

All personally identifiable information is provided on a voluntary basis. If you do not want Haystack Robotics to collect such information, you should refrain from submitting it to the website. However, doing so may limit your ability to access certain content and utilize some features of the website.

Emails and Other Communications

If you wish to modify the types of communications you receive from us, including opting out of promotional communications, you can do so at any time by updating your communication preferences in your account profile on the website. Please note that opting out may affect your access to certain products and services. We may still send non-promotional communications, such as confirmations, surveys, or updates about your use of the Service. If you refer others to us using our email functionality, they can opt out of receiving future promotional emails by following the instructions in the email invitation.

Compliance with the General Data Protection Regulation (GDPR)

The Company handles the personal data of EU users in compliance with the GDPR Addendum. In cases where a provision in this Privacy Policy conflicts with a provision in the GDPR, the more restrictive provision will take precedence.

Internet Use

The Company takes reasonable precautions to ensure secure Internet connections. However, if you choose to share personal information over the Internet, you do so at your own risk.

Bluetooth Permissions:

1. • BLUETOOTH_SCAN: Used in the Splash activity to request initial permission from the user for discovering nearby robots.

1. • BLUETOOTH_CONNECT: Used in the MainActivity and Splash activity to get permission for connecting to Bluetooth devices.

1. • BLUETOOTH: Utilized in HomeFragment, SettingsFragment, ScannedDeviceAdapter, DeviceUpdate class file, and MainActivity for automatic reconnection via SharedPreferences.

1. • BLUETOOTH_ADMIN: Used in HomeFragment and SettingsFragment for managing Bluetooth settings.

1. • ACCESS_FINE_LOCATION and ACCESS_COARSE_LOCATION:  SplashActivity, HomeFragment, SettingsFragment, and ConfigureWifiBottomSheet class file for obtaining and updating Wi-Fi network lists.

1. • ACCESS_WIFI_STATE and CHANGE_WIFI_STATE: Used for getting and changing Wi-Fi network details, including updating the Wi-Fi name through the internet. No data is stored or shared.

1. • INTERNET: Used in SplashActivity, HomeFragment, SettingsFragment, and ConfigureWifiBottomSheet class file for interacting with internet-based services.

1. • Camera Permission: The camera permission is used exclusively for scanning barcodes and dosimeters with the ZXing library. The camera captures images solely for this scanning purpose and does not store or share captured images beyond this use.

1. We ensure that no data collected through these permissions is stored or shared beyond its intended purpose. For example, the camera captures images only for scanning purposes and does not store or share these images.

Copyright

All content within the Services is copyrighted by Haystack Robotics, Inc, All rights reserved.

Trademarks

The trademarks, logos, and service marks displayed on this website are the property of the Company or third parties. Use of these trademarks is prohibited without prior permission from Haystack Robotics or the relevant third party, as applicable.

Contacting Us

For any questions regarding this Policy and its addendums, please reach out to us at contact@haystackrobotics.com